This appears to be an issue with any ampersand that is in a string being pulled into the document, which is a known Sugar bug and will be resolved in a future release.
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Please ensure that no fields being merged include an ampersand &. This includes drop down fields such as Product Category and Product Types in the Quotes module for instance.
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If this does not resolve the issue, please see the following Get support in Access CRM and we will gladly assist you further.
