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How to auto archive from the outlook plugin

There are settings within the plugin that allow for this, what this will do is archive the record to any Lead or Contact record with the matching email address. If you only want to archive to one module then we recommend not using this process.

  1. On Outlook, go to the Add-Ins menu

  2. Select Sugar-CRM plug in settings

  3. Go to the Mail tab and check the following boxes

    1. Enable auto-archive

    2. Automatically archive all incoming and outgoing Outlook emails for Contact/Lead

  4. Press OK

If you would like further information regarding what the options within the plug in settings do you can find that 'here'

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